Due to international carrier size limits, tube-shipped posters and large prints may incur higher shipping fees.
We ship this way to protect your purchase from crease or corner damage.

📌 Shipping & Delivery
Shipping Methods
We offer international shipping via Japan post, EMS and DHL/FedEx.

How it ships:
• Posters & prints (medium to large) are shipped rolled in sturdy tubes to prevent creasing or corner damage.
• Small flat items (stickers, postcards, small goods) may be shipped flat.
• All items are carefully packed to ensure safe delivery.

Shipping Carriers:
• Japan post, EMS – Standard international shipping
• DHL / FedEx – Faster delivery and optional insurance


📌 Estimated Shipping Time
• In-stock items: Estimated 3–14 business days for international delivery.
• Pre-orders / special editions: Ship when released — you will be notified by email.
• Please note: delivery times are estimates and may vary by destination and carrier delays.


📌 International Shipping Costs
International shipping costs vary by destination and weight/size of the item.

Important:
Because posters and prints are shipped in tubes, shipping to the United States and some other countries may be higher due to carrier size restrictions and handling fees.

We do not set standard flat fee shipping rates globally because carriers charge by weight/size and destination.


📌 Tracking and Notifications
• You will receive tracking information via email once your order has shipped.
• Please allow up to 24 hours for tracking details to appear on the carrier’s site.


📌 Insurance (Optional)
• Insurance may be added at checkout for an additional fee.
• For higher-value items, we recommend adding insurance to protect against loss or damage.


📌 Customs, Duties, and Taxes
• Import duties, customs fees, and taxes are the buyer’s responsibility.
• These charges vary depending on the destination country’s regulations.


📌 Returns & Exchanges
• We do not accept returns, exchanges, or cancellations after purchase except in the case of product defects.
• If an incorrect item or a defective item is delivered, please contact us with photos and details.
– If confirmed, we will cover return shipping costs and send a replacement or refund.


📌 Damage During Shipping
We carefully inspect and package every order. However, some damage may still occur during transit.

If your item arrives damaged:
1. Take photos of the damaged item and packaging.
2. File a claim with the carrier (Japan post, EMS, DHL, or FedEx).
3. Contact us with the claim reference and photos.
We will assist you with the process, but damage claims must be filed with the carrier directly.


📌 Undeliverable Packages
• If a package is returned due to an incorrect address, refusal, or incomplete information, we do not refund original shipping charges.
• If you wish to reship, new shipping charges will apply.


📌 Custom Invoice / Declared Value
You may request a specific declared value for customs documentation. This can affect duties and taxes in your destination country.

Insurance coverage is based on the declared value stated on the customs form.


📌 Sizes & Variations
• Sizes listed on product pages are approximate and may vary slightly.